Importance of the Employee Voice in the Workplace

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Introduction

Employee voice is the means by which individual communicate their views to their employer and influence matters that have an effect on them at work. It helps to make open and trusting relationships between employers and employees which may lead to organizational success. For employers, effective voice contributes to innovation, productivity and organizational improvement. For employees, it usually leads to raised job satisfaction, larger influence and higher opportunities for development

Employee voice has four purposes:

o   Helps organizations to understand the employee attitudes regarding work

o   Presents a spread of collective organization to management

o   Influences leaders’ decisions on work-related problem.

o   Shows the reciprocal nature of the employment relationship.

Multiple purpose of employee voice

Figure 01: Multiple purpose of employee voice
Source – (Dundon , et al., 2004)

Benefits of employee voice

1.       Create active listing a priority.

2.       Provide feedback for future performance.

3.       Provide Transparency.

4.       Recognized and reward participations.

How to encourage employee voice in the workplace

1.       Solicit employee feedback through listening tools, surveys, and Chabot’s 

2.       Let employees be anonymous when providing feedback or allow them to choose representatives who can share their concerns, suggestions, and concepts with managers

3.       Crowdsource decision-making 

4.       Implement an open door policy Encourage managers to carry team sessions to review employee engagement survey results.

5.       Frequently recognize and reward employees for sharing their feedback  

 

Conclusions

 Employee voice has remained a difficult concept given different definitions and mechanisms applied by different managers. Studies on meaning or predicting of voice in organizations are also elusive. This demand any analysis an equivalent to assist improve its application in organizations.

References

Achievers, 2020. What is employee voice and why is it important. [Online]
Available at: https://www.achievers.com/blog/what-is-employee-voice-and-why-is-it-important/
[Accessed 17 April 2021].

Armstrong, M., 2006. Handbook of human resource management practice. 10th ed. London: Kogan Page Limited.

Baczor, L., 2017. Employee Voice. [Online]
Available at: https://www.cipd.co.uk/knowledge/fundamentals/relations/communication/voice-factsheet
[Accessed 17 April 2021].

 Dundon , T., Wikinson, A., Marachington, M. & Ackers , p., 2004. The meaning and purpose of employee voice. 15(16) 1150-1171 ed. s.l.:International Journal of Human Resource Management.

Comments

  1. Ruwan Herath19 April 2021 at 03:47

    Employee voice can be defined as giving opportunities to express the ideas of employees, their concerns, and perspectives with authenticity and without fear of social or workplace consequences. That means employees have the ability to influence decisions at work through their feedback.

    Make active listening a priority, Give feedback for future performance, Provide transparency, Recognize and reward participation will be helped to manage employee voice effectively.

    ReplyDelete
  2. Janashi Lamahewa21 April 2021 at 08:16

    According to Jhonstone (2019) employee voice is a synonym for trade union representation. What I believe is voice is a means of enhancing employee commitment and organizational performance rather than trade union representation. As a use of employee voice for the betterment of the organisations, HR representatives can combine employee voice and HR data together in a confidential way and classify patterns that can be used in decision making. Interesting article to read.

    ReplyDelete

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